Terms and Conditions

Welcome to RahI Impex, your online destination for information and education about CVD (Chemical Vapor Deposition) lab-grown diamonds and jewelry.By accessing or using our website, you agree to be bound by the following Terms and Conditions.If you do not agree to these terms, please refrain from using our website. Conditions.

  1. Product Descriptions :  All products and services available on our website are lab-grown diamonds and jewelry created using the CVD method. We make every effort to provide accurate and up-to-date information on the products sold on our website, including the characteristics, quality, and certification of each lab-grown diamond. However, we make no representation or warranty of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

  2. Third-Party Links : Our website may contain links to third-party websites or resources that provide information about CVD lab-grown diamonds and jewelry. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.

  3. Intellectual Property The content of our website : including but not limited to text, graphics, logos, images, and software, is the property of RahI Impex or its licensors and is protected by copyright and trademark laws. You may not use any content on our website for commercial purposes without obtaining a license to do so from us or our licensors.

  4. Disclaimer : We do not endorse or guarantee any products or services offered by third-party companies or individuals on our website. Any transactions made between you and a third-party are strictly between you and the third-party and are not the responsibility of [Company Name].

  5. Limitation of Liability : In no event shall RahI Impex be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if [Company Name] or an authorized representative has been notified orally or in writing of the possibility of such damage.

  6. Changes to Terms and Conditions : We reserve the right to make changes to these Terms and Conditions at any time. Your continued use of our website following any changes signifies your acceptance of the new terms.

  7. Returns and Refunds : As all our products are lab-grown diamonds and jewelry, we do not accept returns or issue refunds except in the case of a manufacturing defect or damage during shipment. In such cases, customers must contact us within 7 days of receipt of the product to initiate a return or refund.

  8. Certification : All lab-grown diamonds sold on our website are certified by reputable third-party grading laboratories. However, it is important to note that not all grading and certifying organizations may accept lab-grown diamonds, and that lab-grown diamonds may not carry the same value as mined diamonds in the secondary market. By purchasing a lab-grown diamond from our website, the customer acknowledges and accepts this.

  9. Ethical and Sustainable Production : All lab-grown diamonds and jewelry sold on our website are ethically and sustainably produced. However, it is important to note that not all individuals and organizations may recognize lab-grown diamonds as ethically or sustainably produced. By purchasing a lab-grown diamond or jewelry from our website, the customer acknowledges and accepts this.

  10.  Jurisdiction and Governing Law : These terms and conditions shall be governed by and construed in accordance with the laws of India/Gujarat and any disputes will be decided only by the courts of India/Gujarat.
  11. Order Processing : All orders placed on our website are subject to availability and acceptance. We reserve the right to refuse any order for any reason, including but not limited to, product availability, creditworthiness, or any other reason we deem appropriate.
  12. Shipping and Delivery : We take great care in packaging and shipping our lab-grown diamonds and jewelry to ensure they reach our customers in perfect condition. We will provide an estimated delivery date when the order is placed, however, we cannot guarantee delivery on a specific date. Shipping costs will be calculated at the time of checkout and will be added to the total cost of the order.The company that we use for shipping and delivery will depend on your specific needs and preferences. There are a number of different shipping and delivery companies available, each with their own set of services and costs. Some popular options include:
    • FedEx
    • UPS
    • DHL
    • USPS (United States Postal Service)
    • Aramex
    • Royal Mail
    • Australia Post
  13. Warranty : All lab-grown diamonds and jewelry sold on our website come with a warranty against manufacturing defects. The warranty period varies depending on the product and will be specified on the product page. In the event of a manufacturing defect, please contact us within the warranty period to initiate a repair or replacement.
  14. Price and Payment : All prices on our website are in [Currency] and are inclusive of any applicable taxes. Payment can be made through the methods specified on our website at the time of checkout. We reserve the right to change prices at any time without notice.
  15. Limitation of Use : Our website is for personal and non-commercial use. You may not use our website or any of its content for commercial purposes without obtaining a license to do so from us.
  16. Indemnification : You agree to indemnify, defend, and hold harmless , its affiliates, officers, agents, and employees from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of or related to your use of our website, your violation of these Terms and Conditions, or your violation of any rights of another.
  17. Compliance with Law : You agree to comply with all applicable laws and regulations when using our website and purchasing our products. You also agree to refrain from using our website or products for any illegal or unauthorized purpose.
  18. Force Majeure : We shall not be liable for any delay or failure in performance of our obligations under these Terms and Conditions caused by events beyond our reasonable control, including but not limited to, acts of God, natural disasters, war, terrorism, strikes, or governmental actions.
  19. Severability : If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  20. Entire Agreement : These Terms and Conditions constitute the entire agreement between you and Rahi Impex regarding the use of our website and the purchase of our products.
  21. Product availability : We do our best to keep our website updated with the availability of our products, but please note that the lab-grown diamonds and jewelry available on our website are subject to availability.
  22. Custom Orders : We offer custom orders for our lab-grown diamonds and jewelry, but please note that custom orders are non-refundable and may require a deposit or full payment before work can begin.
  23. Quality of Lab-grown diamonds : We guarantee that all lab-grown diamonds sold on our website are of the highest quality and are certified by reputable grading laboratories. However, please note that as lab-grown diamonds are not mined and are not subjected to the same natural formation process, they may have slight variations in appearance compared to mined diamonds.
  24. Care and Maintenance of Lab-grown diamonds and jewelry : We provide care instructions for our lab-grown diamonds and jewelry on our website and with each purchase. It is the customer’s responsibility to properly care for and maintain their lab-grown diamonds and jewelry to ensure their longevity.
  25. Feedback and Reviews : We welcome feedback and reviews from our customers and will take them into consideration in our efforts to improve our products and services. However, please note that any feedback or reviews submitted to our website may be used for promotional purposes.
  26. Cancellation of orders : Customers can cancel their order within a certain period of time after placing the order, as long as the order hasn’t been shipped. If the order has been shipped, the customer will have to wait until they receive the order and then follow our return policy.
  27. Return and exchange policy : We have a strict return and exchange policy for our lab-grown diamonds and jewelry. Customers can return or exchange their purchase only in the case of manufacturing defects or damage during shipment. Returns and exchanges must be done within 7 days of receiving the item and must be in the same condition as received.
  28. Custom and duty taxes : Customers are responsible for any custom or duty taxes that may be incurred for international orders.
  29. Insurance : All orders are insured during transit, in case of any damage or loss.
    Privacy Policy : By using our website and placing an order, you agree to our Privacy Policy which outlines how we collect, use, and protect your personal information.
  30. Communication : By providing your contact information, you agree to receive communication from us regarding your order, promotional offers, and other information related to our products and services.
  31. Complaints : In case of any complaints, please contact us at [email protected] or 097124 33366 and we will do our best to resolve the issue as soon as possible.
  32. Images : The images of the products on our website are for illustrative purposes only. While we take great care to ensure that the images are accurate and represent the products as closely as possible, please note that the actual product may vary slightly in color and appearance.
  33. Product authenticity : All lab-grown diamonds and jewelry sold on our website are guaranteed to be authentic and as described. In the rare event that a product is not authentic, customers should contact us immediately and we will take appropriate action.
  34. Inaccuracies : We take great care to ensure the accuracy of the information on our website, but we do not guarantee that the information is error-free. In the event that an error is discovered, we will correct it as soon as possible.

  35. No resale : You may not resell any products purchased from our website without our express written consent.

  36. No Unlawful or Prohibited Use : You will not use our website for any purpose that is unlawful or prohibited by these Terms and Conditions.

  37. Compliance with sanctions : You shall comply with all applicable sanctions and embargoes as imposed by your country or any other relevant country or organization.
  38. No waiver : The failure of RahI Impex to enforce any provision of these terms and conditions shall not be deemed a waiver of such provision nor of the right to enforce such provision.
  39. Contact Us : If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected] and we will do our best to assist you.


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